本教材为中等职业学校课程改革规划教材，是适用于中等职业学校酒店服务与管理专业的专业英语教材。全书依据任务驱动教学理念，以酒店工作典型工作任务为基础，选择酒店真实工作情境及语料，设计学习活动。教材设计有导读、听对话回答问题、听对话填写工作表格、听录音跟读对话并划出功能句型、听录音并说出答语、阅读信息卡并进行口语表演、读和写等功能模块。

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Module 1 Reservation Department
Unit 1 What type of room would you like
Unit 2 I’d like to change my reservation
Unit 3 I will cancel the reservation for you

Module 2 Concierge
Unit 4 Welcome to our hotel
Unit 5 Let me help you with your luggage
Unit 6 Where would you like to go

Module 3 Front Office
Unit 7 Enjoy your stay with us
Unit 8 How many nights would you like to extend your stay
Unit 9 Here is your bill， sir

Module 4 Housekeeping Department
Unit 10 May I clean your room now
Unit 11 I’ll pick up your laundry right now
Unit 12 The bedside lamp in my room doesn’t work
Unit 13 Would you keep down your voice， sir
Unit 14 Would you please bring me some breakfast

Module 5 Food and Beverage Department
Unit 15 What time would you like to have your table
Unit 16 Are you ready to order now
Unit 17 With or without ice， please
Unit 18 What kind of tea do you prefer

Module 6 Fitness and Recreation Center
Unit 19 We have a well-equipped gymnasium
Unit 20 How would you like your hair cut
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