本选题是城市轨道交通运营管理专业核心课程教材，采用项目导向、任务驱动的职业教育模式，按照"模块-项目-任务”的模式编写，共分7个模块，24个项目。全书主要内容包括：城市轨道交通安全体系认知、运行安全技术、车站突发事件应急处理、信号设备故障应急处理、列车突发事件应急处理、综合故障应急处理、城市轨道交通卫生健康安全。本选题对城市轨道运营安全领域的全面梳理，可以为政府和相关部门提供立法参考，推动城市轨道安全立法进程，提高城市轨道交通的安全水平。目前我国城市轨道交通建设迅速发展，截至2022年12月31日，我国31个省（自治区、直辖市）和新疆生产建设兵团共有53个城市开通运营城市轨道交通线路290条，运营里程9584公里。与此同时，提高城市轨道运营安全水平成为社会的迫切需求。本教材可供高中职院校城市轨道交通专业教学、城市轨道交通运营企业职工培训使用，促进专业人才培养，为城市轨道交通的安全运营提供支持和参考。

王永固，中国未来教育研究会成员，浙江工业大学教育科学与技术学院副院长，分管学院科研工作、学位点建设、研究生培养工作（含职教硕士）、实验室建设与管理和资产管理。执教本科生和硕士生多门课程，参与浙江省多个科研项目并获得成果，在国内外核心刊物上发表文章十余篇。

项目 1　车站屏蔽门系统故障的应急处理 ·····················.001
案例导学 ····································································.001
学习目标 ····································································.001
项目框架 ····································································.002
任务 1 认识车站屏蔽门系统 ····································.002
任务 2 屏蔽门系统故障的应急处理 ···························.008
任务 3 屏蔽门夹人夹物的应急处理 ···························.016
任务 4 车站屏蔽门夹人夹物的应急处理模拟实训 ·········.020
阅读拓学 ····································································.024
项目小结 ····································································.025
评价量规 ····································································.026
项目 2　乘客受伤事件的应急处理 ······························.027
案例导学 ····································································.027
学习目标 ····································································.028
项目框架 ····································································.028
任务 1 认识乘客受伤事件 ·······································.028
V
任务 2 乘客受伤事件的应急处理 ························································034
任务 3 乘客受伤事件应急处理的模拟实训 ············································040
阅读拓学 ······························································································043
项目小结 ······························································································044
评价量规 ······························································································044
项目 3　车站大客流的应急处理 ························································046
案例导学 ······························································································046
学习目标 ······························································································046
项目框架 ······························································································047
任务 1 认识车站大客流 ····································································047
任务 2 车站大客流的客运组织 ···························································052
任务 3 车站大客流的应急准备 ···························································059
任务 4 车站大客流的应急处理 ···························································064
任务 5 车站大客流的应急处理模拟实训 ···············································069
阅读拓学 ······························································································072
项目小结 ······························································································073
评价量规 ······························································································073
项目 4　车站公共安全事件的应急处理 ···············································075
案例导学 ······························································································075
学习目标 ······························································································075
项目框架 ······························································································076
任务 1 认识车站公共安全事件 ···························································076
任务 2 车站公共安全事件的应急处理 ··················································081
任务 3 车站公共安全事件的应急处理模拟实训 ······································086
VI
阅读拓学 ······························································································089
项目小结 ······························································································090
评价量规 ······························································································091
项目 5　道岔故障的应急处理 ···························································092
案例导学 ······························································································092
学习目标 ······························································································092
项目框架 ······························································································093
任务 1 认识城市轨道交通道岔 ···························································093
任务 2 道岔故障的识别与应急处理 ·····················································098
任务 3 道岔故障的应急处理模拟实训 ··················································104
阅读拓学 ······························································································108
项目小结 ······························································································109
评价量规 ······························································································109
项目 6　电力故障突发事件应急处理 ·················································.111
案例导学 ······························································································111
学习目标 ······························································································112
项目框架 ······························································································112
任务 1 认识车站电力系统故障 ···························································113
任务 2 车站照明设备故障的应急处理 ··················································119
任务 3 正线大面积停电的应急处理 ·····················································123
任务 4 正线大面积停电的应急处理模拟实训 ·········································129
阅读拓学 ······························································································133
项目小结 ······························································································134
评价量规 ······························································································135
VII
项目 7　城市轨道交通火灾应急处理 ··················································136
案例导学 ······························································································136
学习目标 ······························································································137
项目框架 ······························································································137
任务 1 认识城市轨道交通火灾 ···························································138
任务 2 城市轨道交通车站火灾应急处理 ···············································148
任务 3 城市轨道交通列车火灾应急处理 ···············································153
任务 4 站台火灾的应急处理模拟实训 ··················································158
阅读拓学 ······························································································162
项目小结 ······························································································163
评价量规 ······························································································163
项目 8　恶劣天气与自然灾害应急处理 ···············································165
案例导学 ······························································································165
学习目标 ······························································································166
项目框架 ······························································································167
任务 1 认识恶劣天气与自然灾害 ························································167
任务 2 暴雨天气的应急处理 ······························································174
任务 3 地震灾害的应急处理 ······························································179
任务 4 恶劣天气的应急处理模拟实训 ··················································184
阅读拓学 ······························································································187
项目小结 ······························································································189
评价量规 ······························································································189