本书详细阐述了导游的业务知识和带团技巧，着重培养英语导游的实际工作能力，帮助在校学生考取英语导游资格证，指导导游解决带团工作中遇到的各种问题，熟悉导游服务规范，培养他们分析问题、解决问题的能力。 　　本书是21世纪旅游管理专业系列教材丛书之一。本书是一本导游英语专业教材，全书共12课，每课包括五大部分。本书详细阐述了导游的业务知识和带团技巧。本书适用于旅游管理专业导游英语课程，高等职业技术学院导游专业，以及在职导游人员和有志从事导游工作的人员。

Unit 1 Receiving the Guests
Background and Direction
Dialogue 1:Meeting Tourists at the Airport
Dialogue 2:Meeting Tourists at the Station
Reading:Welcome Speech
Exercises
Supplementary Reading:Jiuzhaigou Valley


Unit 2 On the Way to Hotel
Backgroud and Direction
Dialogue 1:On the Way to the Hotel(1)
Dialogue 2:On the Way to the Hotel(2)
Reading:Wuhan Internation Exhibiton Center
Exercises
Supplementary Reading:Mount Huangshan


Unit 3 Arriving at the Hotel
Backgroud and Direction
Dialogue 1:Check-in at the Hotel
Dialogue 2:Checking Out
Reading:Hospitality Industry
Exercises
Supplementary Reading:The Imperial Mausoleum and Terracootta Army


Unit 4 Talking about the Tour Arrangement
Background and Direction
Dialogue 1:Discussing the Itinerary
Dialogue 2:Travel Arrangement
Reading:Package Tour
Exercises
Supplementary Reading:Suzhou Gardens


Unit 5 Shopping
Background and Direction
Dialogue 1:At the Souvenir Shop
Dialogue 2:At the Arts and Crafts Store
Reading:Jianghan Road Commercial Pedestrian Street
Exercises
Supplementary Reading:The Summer Palace


Unit 6 Tours of Historical Sites and Relics
Background and Direction
Dialogue 1:Visiting the Confucius Temple
Dialogue 2:One-day Tour of Wuhan
Reading:Yellow Crane Tower
Exercises
Supplementary Reading:The Great Wall


Unit 7 City Tours
Background and Direction
Dialogue 1:Walking on Fifth Avenue
Dialogue 2:A Trip to Yu Yuan Garden
Reading:Wuhan
Exercises
Supplementary Reading:Shenzhen


Unit 8 Tours of Mountains
Background and Direction
Dialogue 1:On Huangshan
Dialogue 2:Sightseeing in Lushan
Reading:Wudang Mountain
Exercises
Supplementary Reading:Mount Tai


Unit 9 Tours of Caves
Background and Direction
Dialogue 1:Marvelling at the Mogao Grottoes
Dialogue 2:Chatting about the Longmen Caves
Reading:Mogao Grottoes
Exercises
Supplementary Reading:The West Lake of Hangzhou


Unit 10 Tours of Rivers and Lakes
Background and Direction
Dialogue 1:A Trip in Guilin
Dialogue 2:Watching Waterfalls in Front of "Huangguoshu Falls"
Reading:The Beautiful East Lake
Exercises
Supplementary Reading:Guilin


Unit 11 Tours of Temples
Background and Direction
Dialogue 1:Visiting the Jade Buddha Temple
Dialogue 2:Visiting the White Horse Temple
Reading:Guiyuan Temple
Exercises
Supplementary Reading:Hainan Island


Unit 12 Departure
Background and Direction
Dialogue 1:Bidding Farewell
Dialogue 2:Seeing Guests off at the Airport
Reading:A Farewell Speech
Exercises
Supplementary Reading:Home of the Tibetan People
Keys to Exercises
Appendix 1
Appendix 2
Appendix 3
Appendix 4
Appendix 5
Appendix 6
参考书目